De Nieuwenhof handles your personal data with care. This privacy statement explains what data we process, why we do so, how long we keep it and what rights you have. We comply with the General Data Protection Regulation (GDPR). This is a translation; in case of any difference, the Dutch version applies.
Who are we?
De Nieuwenhof
Nieuwenhofweg 5
5451 GG Mill, the Netherlands
Email: info@denieuwenhof.nl
Phone: +31 6 21 94 73 01
De Nieuwenhof is responsible for processing personal data as described in this statement.
What data do we process?
When you book
- first name and surname;
- address, postcode, town and country;
- email address and phone number;
- the composition of your group (number of adults and children per age group);
- arrival and departure dates, the chosen accommodation and any extras;
- payment details and the payment status of your booking;
- comments or requests you share with us yourself.
When you contact us
Your name, email address or phone number and the content of your message.
Guest register
As a provider of accommodation we are legally required to keep a guest register (Article 438 of the Dutch Criminal Code). It contains your name, place of residence and the dates of arrival and departure. For guests who are not Dutch nationals, we also record nationality and the type of identity document.
Why do we process your data?
| Purpose | Legal basis |
|---|---|
| Recording, confirming and carrying out your booking | Performance of the contract |
| Processing payments and keeping our accounts | Performance of the contract and legal obligation |
| Keeping the guest register and paying tourist tax | Legal obligation |
| Answering your questions and sending practical information about your stay | Performance of the contract or legitimate interest |
We do not use your data for newsletters or advertising without your consent, and we never sell your data.
How long do we keep your data?
- Data needed for our accounts (such as invoices and payments) is kept for seven years, as required by Dutch tax law.
- The guest register is kept for as long as the law requires.
- Other booking data is kept for up to two years after your last stay, so we can help you properly with a future booking or question.
- Messages by email or phone are kept for up to one year after your question has been dealt with.
Who do we share your data with?
We only share your data when this is necessary for your stay or required by law. We work with:
- Tommy Booking Support: our online booking system. When you book, you enter your details in their booking module. They process the data on our behalf.
- Payment provider: online payments are handled by the payment provider linked to the booking system.
- Hosting and email: the parties that technically provide our website and email.
- Government: the municipality (for tourist tax) and other authorities where required by law.
We make agreements with parties that process data on our behalf to protect your data.
Cookies and other technologies
Our own pages only store functional data needed for the website to work properly. The fonts on this site are hosted on our own server, so no data is sent to other parties for them.
The Tommy Booking Support booking module is loaded from their server. This module may use its own cookies, including analytics cookies (Google Analytics), to enable and improve booking. Tommy Booking Support is responsible for those cookies. You can always delete or block cookies in your browser settings.
To see how many visitors the site has and which pages are popular, we use Jetpack Stats by Automattic, the company behind WordPress. We only see totals, no names or contact details.
Our site contains links to Facebook, Instagram and Google Maps. If you click them, you go to their website and their own privacy rules apply.
Security
We take appropriate measures to protect your data against loss, misuse and unauthorised access. Our website uses a secure connection (https). If you think your data is not properly secured or there are signs of misuse, please contact us.
Your rights
You have the right to access, correct or delete your personal data. You can also object to the processing, have the processing restricted or have your data transferred to another party in a file. Data that we are legally required to keep cannot be deleted earlier.
Send your request to info@denieuwenhof.nl. We will respond within one month. To make sure the request comes from you, we may ask you to confirm your identity.
Making a complaint
Not happy with how we handle your data? Please let us know first, and we’ll find a solution together. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via autoriteitpersoonsgegevens.nl.
Changes
We may update this privacy statement. The latest version is always on this page. This version is dated 2 October 2026.